Warranty and returns

Reasons for returning a product may be:

  • Provision of goods not in full;
  • Provision of the wrong product, which was paid for;
  • Provision of goods, the characteristics of which do not correspond to the stated;
  • The withdrawal of goods by the Seller for any reason (for example, upon detection of violations of production technology);
  • Other significant violations of the Sales/Supply Agreement;
  • Annulment of the contract in court.
  • The Seller bears warranty obligations to the Buyer for the Product within 1 year from the date of transfer of the Product to the Buyer, which is reflected by the date of the certified consignment note and act of acceptance of the product.
  • Returns and refunds are governed by EU law or by the terms and conditions set forth in the agreement with the purchaser.

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